A crucial part of open enrollment for HR personnel is advance and ample preparation. To start, you need to evaluate the previous year’s open enrollment and the past and current offerings, as well as educate employees on what they should expect.
Once that’s done, as an HR manager, you now have to make certain that your HR team will stay focused and grounded during this hectic time. To do that, consider these tips:
Track open enrollment data
Along with year-round benefits management, HR managers should also pay close attention to open enrollment data to make certain that employees are enrolling in plans that they really need and that they make the deadline.
Doing so would help you pinpoint employees that are lagging behind so you could remind them before it’s too late.
Get everyone on board
This should be a team effort between everybody — including the top management, team leaders, etc. Open enrollment will only work if everyone knows what’s happening and everyone is sufficiently educated.
Write a daily checklist and stick to it
On the days leading up to, during, and following the conclusion of open enrollment, keep a detailed checklist of what you need to do and everything that you accomplished for the day. Your HR team should do the same as well. This would help everyone stay focused and avoid errors or delays.
Speak to employees as truthfully as you can
You and your team would no doubt have to deal with awkward and tough conversations about increased premiums and changes to the healthcare plans.
Just be upfront and honest when you explain that all companies are going through the same issues and that you’ll do everything you can to make certain that they’ll get the benefits they deserve.
It’s crucial that you check-in with your team daily to see if they need a break from all the stress that comes with open enrollment. Emphasize the importance of work-life balance, and consider giving incentives such as a spa day or full-body massage after a successful open enrollment season.
By following the tips above, you’ll be more ready for the stress that you’ll no doubt feel once open enrollment starts. Keep in mind that you’re not alone in all this so don’t try to do everything by yourself. Done right, you ensure the success of this year’s open enrollment season, as stress-free as possible